Trusted by 400+ shippers across North America
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Three years in. 15,000 shipments a year. Built to scale.

Swift Dock Logistics launched in 2023 out of Downers Grove, IL with a simple bet: shippers want a 3PL that picks up the phone, owns the outcome, and tells the truth. Three years later, we move 15,000 shipments a year across three warehouses and 400+ vetted carrier partners — and we still answer on the second ring.

Our Mission

Care, precision, and reliability — for every load we touch.

Freight moves the world. Most of it moves badly. Lost paperwork, missed appointments, drivers no one can reach, invoices that don't match the quote — these are the daily indignities of supply chain management. We built Swift Dock to fix that, one shipment at a time.

Today, we're 25 people across three warehouses and one regional HQ — dispatchers, warehouse leads, customs brokers, and analysts — all working on a single principle: treat every load like it's the only one we have. That's how we keep customers calling us back.

Work With Us
Swift Dock team and trucks
2023Founded · Downers Grove, IL
0Team members
0Terminals
0Warehouse facilities
0Carrier partners
Our Values

The four things we will not compromise

Every hire, every truck, every customer decision comes back to these.

Care

We treat your freight like ours, your deadline like ours, and your team like ours. That's not marketing — it's how we lose less than 0.3% of loads to claims.

Precision

Quote that matches the invoice. ETA that matches the POD. EDI that maps the way you mapped it. Precision is the absence of explanations.

Reliability

98.7% on-time over a rolling 12-month window. We measure ourselves the same way you measure us — and we share the dashboard.

Accessibility

A named dispatcher. A direct cell phone. No call trees, no "please hold." When you call at 3 a.m., you talk to someone who can solve it.

Sustainability

SmartWay-certified fleet, 32% biofuel blend at our hubs, and a goal of 50% intermodal share by 2030. Cleaner moves, same cost.

Curiosity

Our DockOS platform exists because a dispatcher built a spreadsheet a manager liked, and we paid an engineer to scale it. We hire problem-solvers.

Our Journey

Three years, three warehouses

From a small Downers Grove operation to a multi-warehouse 3PL — here's how we got here.

Leadership

The people running the road

Our leadership team has decades of combined freight experience. They've been on the dock — and they still take customer calls.

CW

Muo Effendi

Founder & CEO 7 years
EH

Elena Hartwell

President & COO 9 years
DS

Daniel Singh

Chief Commercial Officer 14 years
MO

Marisol Ortega

VP, Cross-Border & LDP 11 years

Have a freight problem we haven't seen?

We bet we have. Send us the lane — we'll send you a quote within the hour.

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